At Grecy Crochet, customer satisfaction is important to us.
* Returns are accepted only if the product is damaged, defective, or the wrong item is delivered.
* Return requests must be made within 7 days of receiving the order.
* The product must be unused, in its original condition, and with all original packaging.
* Once the returned item is received and inspected, the refund will be processed to the original payment method or as per the applicable payment option.
* Shipping charges are non-refundable unless the return is due to our mistake.
* Customized or personalized products are not eligible for return or refund unless they arrive damaged or defective.
If you need assistance, please contact us using the contact details available on our website.